Privacy Policy — D4 Strategic Holdings LLC

1. Introduction

D4 Strategic Holdings LLC ("Company," "we," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (d4strategicholdings.com) or engage our services.

2. Information We Collect

Information you provide directly:

Name, email address, phone number (when you fill out forms)
Moving details: addresses, dates, home size, inventory
Payment information (processed securely through Stripe — we never store card numbers)
Communications you send us via email, phone, or contact forms

Information collected automatically:

Browser type, operating system, and device information
IP address and approximate location
Pages visited, time spent on site, and referring URLs
Cookies and similar tracking technologies

3. How We Use Your Information

To provide, maintain, and improve our moving services
To process your quote requests and bookings
To communicate with you about your move (confirmations, updates, follow-ups)
To process payments securely
To respond to your inquiries and customer service requests
To send promotional offers (only with your consent — you can opt out anytime)
To improve our website and user experience
To comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

Service providers: Payment processors (Stripe), email services, and analytics tools that help us operate our business
Legal compliance: When required by law, court order, or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

5. Payment Security

All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. We never see, store, or have access to your full credit card number. All transactions are encrypted using industry-standard TLS/SSL encryption.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Quote request data is retained for 12 months. Booking and transaction records are retained for 7 years for tax and legal purposes.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of promotional communications at any time
Withdraw consent where processing is based on consent

To exercise these rights, contact us at alison@d4strategicholdings.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Email: alison@d4strategicholdings.com
Phone: (754) 328-9209
Mail: D4 Strategic Holdings LLC, Broward County, Florida